2degrees 'standout mobile operator' according to Consumer NZ poll
2degrees has been named the 'standout' performer of mobile service providers by Consumer NZ for the third year running.
Eighty-seven percent of members rated 2degrees’ services as good or very good. This was up four percent on the last survey. Vodafone and Spark both scored around 70 percent overall satisfaction.
A total of 10,424 Consumer NZ members took part in the mobile satisfaction survey.
2degrees has gained Consumer Trusted accreditation which means it has been assessed against the Consumer NZ Code of Conduct and met the criteria to be awarded accreditation. Customer service is one of the key principles in the accreditation criteria.
Consumer NZ article featuring Customer Satisfaction Results.
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