Current Network Status
We proactively update this page Monday to Friday, From midnight Friday until 7am Monday customers should contact Managed Services via an email to nscsupport@business.2degrees.nz for assistance.
Network Maintenance and Fault Restoration:
- Network Operations Centre (NOC) is operating in a BAU state and is monitoring all activities closely during this period.
- Standard network fault escalation process applies through your normal business unit faulting paths.
Planned Work Notifications
This list details planned work on our Network, as well as planned work we're aware of being completed by vendors and carriers upstream of the service we provide to you.
While not all customers will be directly impacted by the changes listed below, some customers may have services connected to a service that is being worked on.
Network Scheduled Work:
| Change ID | Vendor | What | Start | End | ||
|---|---|---|---|---|---|---|
| CHG0212290 | Enable | Notice of Planned Event: 1397466-27042025PM - CallPlus | 27/04/2025 22:00:00 | 28/04/2025 06:00:00 | ||
| CHG0212293 | Enable | Notice of Planned Event: 1397466-28042025PM - CallPlus | 28/04/2025 22:00:00 | 29/04/2025 06:00:00 | ||
| CHG0212306 | Enable | Notice of Planned Event: 1397466-28042025PM - CallPlus | 28/04/2025 22:00:00 | 29/04/2025 06:00:00 | ||
| CHG0209383 | 2Degrees | VIP Notification: Risk of Outage: Reubild Taupo Flood Gates XTM | 28/04/2025 23:00:00 | 29/04/2025 06:00:00 | ||
| CHG0212200 | Chorus | Chorus Planned Outage: CRQ000611983657 | 29/04/2025 00:01:00 | 29/04/2025 06:00:00 | ||
| CHG0212240 | Enable | Notice of Planned Event: 1397466-29042025PM - CallPlus | 29/04/2025 22:00:00 | 30/04/2025 06:00:00 | ||
| CHG0212226 | Enable | Notice of Planned Event: 1397466-30042025PM - CallPlus | 30/04/2025 22:00:00 | 01/05/2025 06:00:00 | ||
| CHG0212366 | 2Degrees | Risk of Outage: [CLOUD] Pure Storage Flash Array - Purity software upgrade to 6.5.10 | 30/04/2025 00:00:00 | 30/04/2025 06:00:00 | ||
| CHG0212268 | Enable | Notice of Planned Event: 1397466-01052025PM - CallPlus | 01/05/2025 22:00:00 | 02/05/2025 06:00:00 | ||
| CHG0212175 | 2Degrees | Outage: 2degrees Whanganui Migrations Batch 1 | 01/05/2025 00:00:00 | 01/05/2025 06:00:00 | ||
| CHG0212587 | Enable | Notice of Urgent Event: 1464300-04052025PM - CallPlus | 04/05/2025 22:00:00 | 05/05/2025 06:00:00 | ||
| CHG0212582 | Enable | Notice of Urgent Event: 1464300-04052025PM - FX Networks / Vocus | 04/05/2025 22:00:00 | 05/05/2025 06:00:00 | ||
| CHG0212578 | Enable | Notice of Urgent Event: 1464300-05052025PM - FX Networks / Vocus | 05/05/2025 22:00:00 | 06/05/2025 06:00:00 | ||
| CHG0211540 | 2Degrees | Q191 ACME SBC4 migration Convert all service Vlans to EVPN | 05/05/2025 22:00:00 | 06/05/2025 06:00:00 | ||
| CHG0212493 | TFF | Notification of Scheduled Maintenance: CHG0040002 | 06/05/2025 23:00:00 | 07/05/2025 06:00:00 | ||
| CHG0212576 | Enable | Notice of Urgent Event: 1464300-06052025PM - CallPlus | 06/05/2025 22:00:00 | 07/05/2025 06:00:00 | ||
| CHG0212573 | Enable | Notice of Urgent Event: 1464300-06052025PM - FX Networks / Vocus | 06/05/2025 22:00:00 | 07/05/2025 06:00:00 | ||
| CHG0211526 | 2Degrees | VIP Notification: Risk of Outage: Hamilton Innovation load balancing | 07/05/2025 22:00:00 | 08/05/2025 06:00:00 | ||
| CHG0212581 | Enable | Notice of Urgent Event: 1464300-07052025PM - CallPlus | 07/05/2025 22:00:00 | 08/05/2025 06:00:00 | ||
| CHG0212572 | Enable | Notice of Urgent Event: 1464300-08052025PM - CallPlus | 08/05/2025 22:00:00 | 09/05/2025 06:00:00 | ||
| CHG0212571 | Enable | Notice of Urgent Event: 1464300-08052025PM - FX Networks / Vocus | 08/05/2025 22:00:00 | 09/05/2025 06:00:00 | ||
| CHG0212644 | Vocus | Vocus New Zealand Limited(AUD) - Vocus Planned Outage - 08-05-2025 - CHG1816987 | 08/05/2025 02:01:00 | 08/05/2025 08:01:00 | ||
| CHG0212011 | Unison | Planned Outage Notification (Ref:CRQ001875-Vocus) | 09/05/2025 09:00:00 | 09/05/2025 13:00:00 | ||
| CHG0212765 | Enable | Notice of Planned Event: 1467201-11052025PM - CallPlus | 11/05/2025 22:00:00 | 12/05/2025 06:00:00 | ||
| CHG0212770 | Enable | Notice of Planned Event: 1467201-12052025PM - FX Networks / Vocus | 12/05/2025 22:00:00 | 13/05/2025 06:00:00 | ||
| CHG0212771 | Enable | Notice of Planned Event: 1467201-12052025PM - CallPlus | 12/05/2025 22:00:00 | 13/05/2025 06:00:00 | ||
| CHG0212764 | Enable | Notice of Planned Event: 1467201-13052025PM - CallPlus | 13/05/2025 22:00:00 | 14/05/2025 06:00:00 | ||
| CHG0212768 | Enable | Notice of Planned Event: 1467201-14052025PM - FX Networks / Vocus | 14/05/2025 22:00:00 | 15/05/2025 06:00:00 | ||
| CHG0212769 | Enable | Notice of Planned Event: 1467201-14052025PM - CallPlus | 14/05/2025 22:00:00 | 15/05/2025 06:00:00 | ||
| CHG0212767 | Enable | Notice of Planned Event: 1467201-15052025PM - CallPlus | 15/05/2025 22:00:00 | 16/05/2025 06:00:00 | ||
| CHG0212414 | 2Degrees | Outage: Whangarei Exchange - Fibre Migrations | 21/05/2025 00:00:00 | 21/05/2025 06:00:00 |
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Network Status
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