We're improving our network for you

To do this, there will be a number of planned mobile outages across the country. We know this can disrupt your day, and we apologise for the inconvenience caused. We’re working as fast as we can to get the network up and running. In the meantime, here’s a guide to learn more about our network improvement measures.

Sometimes outages aren’t planned, and our coverage is impacted by other factors. If you’re experiencing issues with your service, and you don’t see your location listed below, you can report an outage.

Wifi Issues?

Before calling, get an answer now with your 2degrees App.

Resolved
Tongariro Northern, Ruapehu
01:00 AM 20/02/2025 to 10:50 AM 20/02/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Warkworth South
06:00 AM 03/03/2025 to 06:00 PM 03/03/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Maraenui and Dannevirke
08:00 AM 24/02/2025 to 02:00 PM 24/02/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Himatangi, Manawatu District
07:00 AM 27/02/2025 to 06:00 PM 28/02/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Turangi Town, North Island
07:00 AM 25/02/2025 to 08:00 PM 26/02/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Nawton, Hamilton
07:00 AM 26/02/2025 to 08:00 PM 27/02/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Manurewa, Auckland
10:00 AM 20/02/2025 to 03:00 PM 23/02/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
The Gardens,Manukau City
08:00 AM 25/02/2025 to 06:00 PM 26/02/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Taradale,Napier
07:00 AM 26/02/2025 to 10:00 PM 27/02/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Mt Burnett,Collingwood
07:00 AM 04/03/2025 to 10:00 PM 05/03/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Coronet and Remarkables, Queenstown
09:00 AM 19/02/2025 to 05:00 PM 20/02/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Taradale, Napier
07:00 AM 26/02/2025 to 10:00 PM 27/02/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Wilton, Wellington
09:00 AM 18/02/2025 to 05:00 PM 18/02/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Karori East, Wellington
09:00 AM 18/02/2025 to 05:00 PM 18/02/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Kew, Invercargill
07:00 AM 26/02/2025 to 10:00 PM 28/02/2025
Mobile

Mobile coverage may be degraded

Planned
Marsden Point, Whangarei District
07:00 AM 18/02/2025 to 08:00 PM 19/02/2025
Mobile

Mobile coverage may be degraded

Planned
Dunsandel, Canterbury
08:00 AM 19/02/2025 to 05:00 PM 20/02/2025
Mobile

Mobile coverage may be degraded

Planned
Ellesmere, Canterbury
08:00 AM 19/02/2025 to 05:00 PM 20/02/2025
Mobile

Mobile coverage may be degraded

Planned
Wairakei, Taupo
08:00 AM 18/02/2025 to 05:00 PM 19/02/2025
Mobile

Mobile coverage may be degraded

Planned
Eskdale, Bayview, Tamatea, Napier Airport, and Pandora, Napier
05:00 AM 26/02/2025 to 08:00 AM 26/02/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Alexandra, Central Otago
06:00 AM 05/03/2025 to 06:30 AM 05/03/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Invercargill South
07:00 AM 24/02/2025 to 10:00 PM 25/02/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Under Repair
Nationwide
11:30 PM 02/02/2025
Mobile and Wireless Broadband

Some customers may encounter issues with Value Packs not renewing as expected. Our Engineers are diligently working to resolve the problem and restore services. We apologize for the inconvenience and appreciate your patience.

Planned
Taiepa, Invercargill
07:00 AM 25/02/2025 to 10:00 PM 26/02/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Kingsland,Auckland
08:00 AM 04/03/2025 to 05:00 PM 05/03/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Newton, Auckland
08:00 AM 04/03/2025 to 05:00 PM 05/03/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Hutton St,Otahuhu
08:00 AM 04/03/2025 to 05:00 PM 05/03/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Mission Bay,Auckland
08:00 AM 04/03/2025 to 05:00 PM 05/03/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Weymouth, Papakura
07:00 AM 04/02/2025 to 08:00 PM 05/02/2025
Mobile

A mobile network outage is scheduled for 4th Feb-5th Feb in Weymouth. During this time you may experience a loss of calls (except to 111), texts and mobile data. We are working hard to minimise impact. Compatible devices can use WiFi Calling over WiFi. Stay up to date at
2dm.co.nz/network-status

Under Repair
10/12/2024
Mobile and Wireless Broadband

Some customers may see data usage that they have not actually consumed - Rest assurred our technical teams are working hard to fix the issue and refund data. Apologies for the inconvenience and thank you for your patience.