We're improving our network for you

To do this, there will be a number of planned mobile outages across the country. We know this can disrupt your day, and we apologise for the inconvenience caused. We’re working as fast as we can to get the network up and running. In the meantime, here’s a guide to learn more about our network improvement measures.

Sometimes outages aren’t planned, and our coverage is impacted by other factors. If you’re experiencing issues with your service, and you don’t see your location listed below, you can report an outage.

Wifi Issues?

Before calling, get an answer now with your 2degrees App.

Planned
Aranga, Tutamoe, Northland.
07:00 AM 20/01/2025 to 07:00 PM 22/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Wiri,Auckland
07:00 AM 20/01/2025 to 04:00 PM 21/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Manurewa, Auckland
07:00 AM 20/01/2025 to 04:00 PM 21/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Karaka,Papakura
07:00 AM 20/01/2025 to 04:00 PM 21/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Seddon,Marlborough District
08:00 AM 23/01/2025 to 05:00 PM 24/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Te Atatu Peninsula, Waitakere
08:00 AM 29/01/2025 to 06:00 PM 30/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Glentunnel, Canterbury
07:00 AM 11/02/2025 to 10:00 PM 12/02/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Russell, New Zealand
08:00 AM 12/02/2025 to 06:00 PM 13/02/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Vogeltown,New Plymouth
07:00 AM 29/01/2025 to 10:00 PM 30/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Taieri Plains,Dunedin
07:00 AM 29/01/2025 to 10:00 PM 30/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Abbotsford and Halfway Bush,Dunedin
09:00 AM 20/01/2025 to 05:00 PM 24/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Whakawerawera,Rotorua
07:00 AM 29/01/2025 to 08:00 PM 31/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
St Heliers, Auckland
09:00 AM 29/01/2025 to 12:00 PM 29/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Lower Kaimai, Bay of Plenty
10:00 PM 23/01/2025 to 06:00 PM 24/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Kinleith, Waikato
08:00 AM 22/01/2025 to 07:00 PM 23/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Upper Orewa and Red Beach, Rodney District
09:00 AM 23/01/2025 to 05:00 PM 24/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
The Remarkables and Coronet Peak,Queenstown
08:00 AM 22/01/2025 to 05:00 PM 23/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Solway, Masterton
07:00 AM 20/01/2025 to 10:00 PM 21/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Welbourne, New Plymouth
07:00 AM 22/01/2025 to 10:00 PM 23/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Naenae, Wellington city
08:00 AM 28/01/2025 to 06:00 PM 30/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Taita,Wellington
08:00 AM 28/01/2025 to 06:00 PM 30/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Putauaki, Bay Of Plenty
08:00 AM 28/01/2025 to 05:00 PM 28/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Coatesville, Waitakere City
09:00 AM 22/01/2025 to 05:00 PM 23/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Seddon,Marlborough District
07:00 AM 22/01/2025 to 10:00 PM 23/01/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Under Repair
10/12/2024
Mobile and Wireless Broadband

Some customers may see data usage that they have not actually consumed - Rest assurred our technical teams are working hard to fix the issue and refund data. Apologies for the inconvenience and thank you for your patience.