We're improving our network for you

To do this, there will be a number of planned mobile outages across the country. We know this can disrupt your day, and we apologise for the inconvenience caused. We’re working as fast as we can to get the network up and running. In the meantime, here’s a guide to learn more about our network improvement measures.

Sometimes outages aren’t planned, and our coverage is impacted by other factors. If you’re experiencing issues with your service, and you don’t see your location listed below, you can report an outage.

Wifi Issues?

Before calling, get an answer now with your 2degrees App.

Resolved
Lynfield North , Auckland
17/12/2024 to 19/12/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Resolved
Whangamata South, Waikato
09:44 AM 29/11/2024 to 02:47 PM 16/12/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Under Repair
10/12/2024
Mobile and Wireless Broadband

Some customers may see data usage that they have not actually consumed - Rest assurred our technical teams are working hard to fix the issue and refund data. Apologies for the inconvenience and thank you for your patience.