Scanning your Wifi for potential issues is quick and easy

Blue banner with text troubleshooting with our broadband app and an emoji of a broadband router

1. Download the 2degrees Broadband app

Search ‘2degrees Broadband’ on the Google Play Store  or  Apple App Store. The app icon should look like the image to the right.

For accurate results please ensure your app is up to date

Image of the 2degrees broadband app logo

2. Run a Wi-Fi scan

Go to the ‘Support’ section of the app to find the Wi-Fi scan feature or click here, then follow the step-by-step instructions.

Image of the broadband app preparing to scan the router

3. Follow Recommendations

If we find any issues with your Wi-Fi, we’ll suggest ways you can fix them.

Image showing the results of the router scan and recommending the next steps for troubleshooting
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