How to set up Auto Top Up for Prepay

Auto Top Up is the smart way to stay topped up, so you never need to run out of credit for your Prepay plan.

How do I get Auto Top Up?

1. Log in to My 2degrees
2. Click the Mobile tab in the header.
3. Scroll down and select Top up.
4. Enter the Prepay number you want to automatically top up, and the amount. The minimum is $10.
5. Check the box to Make this an Auto Top-Up.
6. Select Low Balance or Monthly.
7. Select a payment card or add a new one.
8. Click on Set up Auto Top Up. If you pay with a new card, you’ll be redirected to enter the card details.
9. Confirm the payment and you’re done!

You can stay in control of your Auto Top Up and make changes any time you like by visiting My 2degrees or call Customer Care and they can help.

Low Balance Auto Top Up

If you want to automatically top up only when your balance gets low, select Low Balance. We'll top you up when your balance drops to $2.50 with your chosen amount and debit your credit card.

Then choose if you want us to text you first. If you choose Yes we'll text you when your balance drops below $2.50 to check if you want to be topped up. Reply Y within 24 hours and we'll debit your credit card. If you don't reply, we won't do anything

Monthly Auto Top Up

If you want a set and forget monthly top up of the same amount every month, select Monthly Auto Top Up.

You can even set up monthly top ups for someone else's mobile, maybe a family member or employee or even multiple people linked to your account.

Set up Monthly Auto Top Up for someone else

You can set up Monthly Auto Top Ups for up to 15 Prepay accounts (you and 14 others) who are linked to the account.

1. Log in to My 2degrees
2. Click the Mobile tab in the header.
3. Scroll down and select Top up.
4. Enter the Prepay number you want to automatically top up, and the amount.
5. Check the box to Make this an Auto Top-Up.
6. Select which day of the month you prefer for your top-up from the dropdown.
7. Select a payment card or add a new one.
8. Click on Set up Auto Top Up. If you pay with a new card, you’ll be redirected to enter the card details.
9. Confirm the payment and you’re done!

There is a daily limit of $1,500 for Monthly Auto Top Ups and a maximum top up of $100 for each member.

Only the holder of the registered credit card can change the Monthly Auto Top Up settings. Changes are easy to make by visiting My 2degrees.

Looking for Autopay?

Got a Prepay plan and want to top up directly from your credit or debit card each month rather than topping up your phone? Check out how to do this with Autopay.