$35 Unlimited Group Plan price increases

Why is the price of my group plan going up?

We’re always lifting the hood on our plans and services to look for better ways to keep our customers connected.

That’s why we’re making some changes to your Pay Monthly group plans packing in even more value. It’s all part of our fight for fair.

What is changing?

The price of your Unlimited data group plans will change by $5 per member, increasing from $35 to $40 per month. To make sure you’re getting the best value in town, your group plan members will now be able to share up to 50GB of data each, per month with friends and family.

When is it changing?

Your new group plan price of $40 per month will start from 4 December 2024. We’ll send your group plan members a text message when we have moved them onto their new plan. Your group members will be able to share up to 50GB of data per month with friends and family once they are on their new group plans.

Does the price increase apply to all plans?

The $5 per month increase applies to the $35 Unlimited Pay Monthly Group Plans, increasing to $40 per group plan.

Can I change my leader plan to another mobile plan?

Yes, you can change your leader plan to another Pay Monthly plan. If you are wanting to keep group plans, make sure you are on an eligible leader plan or you may need to change your current group plans as well. Browse through our mobile plans to see what’s available and would suit. You can change plans via our Mobile App, or online at My 2degrees.

Can I change my group plans?

Yes, you can now mix ‘n match your Group Plans to another group plan if the $40 Unlimited Group Plan is not right.  We have other Group Plans available like the $35 per month Group Plan with 25GB Data. You can change your current group plans via our Mobile App, or online at My 2degrees.

If I don’t want to pay more, can I cancel my plan?

We’d be sad to see you go, but we get that price increases are tough and understand if you want to cancel.

If you're thinking of cancelling your mobile plan, you'll need to have the account holder give us a call on 200 from a 2degrees mobile, 0800 022 022 from any New Zealand phone, or +64 22 200 2000 from overseas.

If you terminate your existing plan or change to another plan at any time, you will be liable for all charges, including your monthly plan fee, up to your next billing date. For example, if you terminated your plan on 20 October and your billing date was 30 October, you’d be charged your monthly plan fee, and any other charges you incur, up to 30 October.

No discounts will be repayable if you change to a lower priced plan or cancel your plan due to the price increase in the next month.

Have a read of our Pay Monthly Terms and Conditions, and check out this page if you have an interest-free phone with us.

Do I need to make any changes to my automatic bill payment?

If 2degrees have set up the automatic payment for you, via either Direct Debit or Credit Card payment, there’s nothing you need to do. When the time comes, we’ll automatically deduct the correct increased amount.

If you’ve set up an automatic payment directly with your bank, you’ll need to update the payment amount to include an extra $5 for any group member plan, since we can’t do this on your behalf.

Your next bill after 4 December will be adjusted to reflect the cost of your old plan price until 4 December and your new plan price after 4 December to your normal billing date.