Set up and use the 2degrees App

If you have multiple accounts using the same email address, you can switch between them on the “Home” tab. Just tap on the account number at the top of the screen and a list of all your accounts will pop up.

If you have more than one service with us, e.g: Mobile and Broadband, you’ll be able to manage all of them under ‘Services’ – as long as they’re both on the same account or, if they’re on separate accounts, you use the same email address for both accounts.

If you’re using different email addresses on your Mobile and Broadband accounts, you’ll only see the service linked to the email address you’re signed in with. To see the other service, you’ll need to sign out of the app and back in with the other email address.

If you have a Pay Monthly plan, go to the ‘Services’ section and tap on ‘Spend’ to see your spend history.

If you only have a Prepay plan, go to ‘Home’ to check your balance at the top of the screen. Tap on ‘Spend’ to see your spend history.

If you have a Pay Monthly plan, go to the ‘Services’ section to see a handy graph summary of your remaining data, calls and texts.

If you only have a Prepay plan, you’ll find this information on the ‘Home’ screen.

To see your usage history, tap on the ‘Usage’ button.

If you have a Pay Monthly plan, go to the ‘Services’ section and scroll down to find your Add-ons, or tap on ‘Buy an Add-on’ to purchase new ones.

If you only have a Prepay plan, scroll down the ‘Home’ page to find your Add-ons or tap on ‘Buy an Add-on’.

You'll need to be on an eligible Pay Monthly Plan to share your data. Unfortunately, you can't share your calls and texts on Prepay. To manage your sharing, go to the ‘Services’ screen and scroll down, then tap on ‘Share plan data’ and follow the prompts.

Tap on ‘Top up’. Select your payment method, enter the number you want to top up and the amount, then tap on the ‘Top up’ button.

Tap on ‘Top up’, then select ‘Autopay’ from the top tabs and follow the prompts to set it up.

On the ‘Services’ section, scroll down to see your interest free phone details, including your remaining balance and invoices, and your next payment amount.

On the ‘Services’ section, tap on the ‘Broadband’ tab at the top to find your Broadband details, including a summary of your usage to date, your average daily usage, and your plan. Tap on ‘View usage details’ to see a breakdown of your daily usage.

If you have 2degrees Broadband, go to the ‘Home’ screen and scroll down to find the WiFi scan feature. Follow the prompts to scan your network and identify issues. We’ll give you tips to improve your experience.

Go to the ‘Services’ screen and tap on the ‘Power’ tab at the top to find your Power plan details and your usage to date.

On the ‘Home’ screen, tap on ‘Make a payment’, then select your payment method on the next screen.

Go to the ‘Home’ section to find your billing balance and a link to your latest bill.