How to top up your Prepay mobile account
Topping up your Prepay account is super easy! The quickest way to top up is by using the 2degrees App. You can also top up online, buy a voucher and top up by text, top up by phone, set up an Auto Top Up, or even top up someone else’s account. The minimum top up is $10, and once you add funds to your Prepay credit, it lasts for a whole year—yep, that’s an entire 365 days from the purchase date!
In this article
How to top up with the 2degrees App
Here’s a quick list of steps for topping up using the 2degrees App:
- Download the 2degrees App available on the App Store or Google Play.
- Log in to your account.
- Tap the "Top Up" button in the top right corner.
- Choose your top-up method: Card, POLi, or Voucher.
- Enter the number you want to top up. The app should automatically fill this in with your own prepaid number or let you pick from your contacts.
- Select the amount to top up (if using Card or POLi).
Card Top Ups through 2degrees App
Saved card: If you have topped up before and saved a card to your account it’ll be listed under “Card details”. You can choose to use the same card again and select “Top Up”
Save a new card: New here? Choose “Save new card” and follow the link to register. Please note there will be a $1 charge to verify your card but this will be reversed within a few days.
Pay with a new card: If you don’t want to save your card details or just want to use this card as a one off, select the “pay with new card” option then select “Top Up”. You’ll be redirected to Paymark to enter in the card details, these details won’t be saved.
POLi Top Ups through 2degrees App
Using POLi to top up your Prepay account is a secure and free way to do it through internet banking.
Here’s a quick list of steps for topping up using POLi:
- Once you’ve selected the top up amount select the blue top up button. You’ll be redirected to the POLi Console.
- Confirm the amount and take note of the reference and POLi ID.
- Select the bank you are with and login using your internet banking information.
- Follow the POLi prompts by selecting the account you want the payment to come from and enter any references you want recorded on your bank statement.
Note: This is a one off payment method so it’ll need to be completed every time you want to top up as automatic payments are not possible through POLi.
Voucher Top Ups through 2degrees App
Buy a Top Up voucher from one of over 600 locations. Pop into your nearest 2degrees store, or look for our logo at your local dairy, supermarket or petrol station.
You’ll find the voucher code printed at the bottom of your receipt. All you need to do is enter the voucher number then select Top Up and you’re good to go!
How to top up online
Top up online now using the handy Top Up tool on our website. You can top up using a credit or debit card, or through POLi. If you’d rather go straight for a plan or add-on instead, that works too!
Top up with the BNZ App
If you’re a BNZ customer, simply download the BNZ App from the App Store or Google Play and you can top up directly from your bank account. It’s super simple!
Top up via Auto Top Up
Never stress about running out of credit again with Auto Top Up! Just set it up in My 2degrees, and you’re good to go. It’s an easy way to keep your Prepay plan—or a friend’s—topped up every month without lifting a finger!
Phone Top Up
Call 0800 022 022 or 201 from your mobile it’s free, and have a credit/debit card or voucher ready.
Me2U Top Up
Need a little extra credit? With Me2U Top Up, you can easily share or receive credit from friends and family on a Prepay plan with 2degrees.
Have questions about your Prepay payments and account?
Want to know more about your Prepay balance or how to get a tax invoice, learn more about Prepay payments here.
