Understanding your Pay Monthly bill

Understanding your first Pay Monthly bill

When you sign up for our endless data plan, you get the full amount of data right away, no matter when you join. So, if you’re supposed to get 10GB max speed data every month and you joined just 3 days before your billing date, you'll still get the full 10GB for those 3 days. On your billing date, your max speed data will be set to 10GB.

Just a heads up, none of your max speed data left over from the previous 3 days of use will be carried over.

Reading your Pay Monthly bill

We’ve kept your bill as simple as possible, but if you need a hand, here’s a pdf explaining how to read your Pay Monthly bill. For tax purposes, it’s called a tax invoice – but we’ll refer to it as the bill.

When do I need to pay my Pay Monthly bill?

1. Your bill is due seven working days after it’s emailed to you. Your payment due date is shown on your bill as well as on your dashboard in My 2degrees and within the 2degrees app.
2. If your bill is less than $5, you don’t need to make a payment. We’ll just pop it on the following month’s bill for you.

How does billing work on a Group plan?

The account holder is responsible for all the Group plans they add to their account. All Group plans will be added to the monthly bill of the account holder.

How do I pay my bill?

Here are all the different ways you can pay your bill. The easiest way to make sure that your bill is paid each month is to set up a direct debit.

Why have I been charged a late payment fee?

We get it, life happens and sometimes bills slip through the cracks. But chasing up late payments is pretty costly. To cover these costs, if your bill's overdue, we'll need to add a late fee of $9.95 (incl. GST) to your next bill. Want to dodge these fees? Easy – just set up a Direct Debit or Credit/Debit Card Authority, which means your bill will be paid automatically every month. Set one up now My 2degrees.