Terms and Conditions Policies General Terms & Conditions Site Terms of Use Privacy Policy Fair Use Policy Customer Care Policy Credit and Debit Card Authority Peering Policy 2degrees Standard Terms of Purchase Mobile Caller Emergency Location Service Mobile Phone Sites Direct Debit Authority Copyright Notice Personal Terms and Conditions Mobile Prepay Plans Terms and Conditions - from 24 June 2024 2degrees Carryover and Unlimited Plans Terms and Conditions - from 6 December 2024 JB Hi-Fi Plans Terms and Conditions View all Broadband 2degrees $65, $95, $110, $149 and $179 Broadband Plan - from 4 November 2024 Wireless Broadband Offer Summary Copper Broadband Offer Summary View all Promotions Promotional Phone offers on Pay Monthly Plans December Boxing Day Data Piñata Party Promotion Discounted 300GB Wireless 4G and Unlimited Wireless 4G Broadband plans & Prime Video on us for 6 months View all Energy Power $250 Joining Credit Energy and Broadband Bundle Discount 2degrees Terms & Conditions – Energy View all Standard rates Prepay Standard Rates 2degrees Broadband Home Phone Standard Rates Terms and Conditions Pay Monthly and Business Standard Rates View all Roaming Personal Roaming Terms and Conditions View all Archived Promotions Promotional Phone offers on Pay Monthly Plans November to December 2024 50% off Pay Monthly Plans for 6 months Promotional Phone offers on Pay Monthly Plans March to May 2024 View all Business Terms and Conditions Mobile Business Account Terms and Conditions Business Choice Plan Terms and Conditions 2degrees Association Team Member Terms and Conditions View all Broadband and other products 2degrees Insight Network Service Terms and Conditions 2degrees Teams Calling Terms and Conditions 2degrees Business Phone Services Terms and Conditions View all Promotions Joining credit and 10% off for NZ Chambers of Commerce Members on selected 2degrees Business Broadband Plans Promotion 2 months free and 15% off Business Mobile Plans Promotion for NZ Chambers of Commerce Members 2degrees Business Mobile Bundle Discount View all Standard rates 2degrees Business Broadband Phone Standard Rates Terms and Conditions Pay Monthly and Business Standard Rates View all Roaming Business Roaming Terms and Conditions View all Archived Promotions ALGIM 2023 Promotion Terms and Conditions 6 months 50% off Business Choice Plans Free until 1 September 2024 and 15% off Business Mobile Plans Promotion for Business South Members View all Corporate and Government Legal Contracts Terms and Conditions Standard Terms and Conditions (PDF 344 KB) Energy Terms and Conditions (PDF 289 KB) Supplier Terms and Conditions (PDF 281 KB) View all Service Schedules Colocation Service Schedule (PDF 239 KB) Cloud Services Service Schedule (PDF 296 KB) Ethernet Service Schedule (PDF 112 KB) View all Fees Energy Schedule of Fees (PDF 119 KB) Early Termination Fees (PDF 255 KB) Service Level Agreement Service Level Agreement (PDF 618 KB) View all Vocus Energy Switch Utilities Embedded Networks Price and Loss Schedule 2023-2024 (PDF 189 KB) Switch Utilities Embedded Networks - Fault Management Process (PDF 108 KB) Electricity: Low User Exemption Letter - Oct 2016 (PDF 1156 KB) View all Retired Terms and Conditions Personal 2degrees Carryover and Unlimited Plans Terms and Conditions - prior to 6 December 2024 Retired NZ Carryover Data Plans (16 February 2015) Terms and Conditions 2degrees $85 Broadband Plan Terms and Conditions - from 10 January 2018 View all Business Retired 2degrees Business Broadband Plan Terms and Conditions Business Choice Plan Terms and Conditions prior to September 2024 2degrees Business Wireless Broadband Terms and Conditions – until 15 February 2022 and for plans with static IP addresses View all Corporate and Government Standard Terms and Conditions - Prior to 9 October 2023 (PDF 363 KB) Vocus Standard Terms and Conditions - Prior to 9 October 2023 (PDF 403 KB) Starlink Service Schedule - Prior to 11 October 2024 (PDF 277KB) View all Vocus Energy Switch Utilities Embedded Networks Price and Loss Schedule 2022-2023 (PDF 531 KB) Switch Utilities Embedded Networks Price and Loss Schedule 2021-2022 (PDF 531 KB) View all